Returns & Exchanges
No Returns, Cannot accept exchanges or returns at this time. Only apparel and Home Décor are excluded from the no return policy.
All Items will be properly handled and packaged before shipping. All Collectible items will be inspected and verified for best condition of contents before Shipment.
Standards in Products
All products get ship new in sealed packaging. We guarantee the contents of all toys to be mint condition. We do not guarantee the actual package to be in collector quality condition on all items.
Product Package is not guarantee against shelf wear or minor damages cause to package during shipping.
Collectors If you are seeking for pristine packaging, please email with your order. Our staff will select an item with no dents to corners or small marks on the packaging if possible.
We apologize for any inconvenience
You can always contact us for any return question: email@example.com
Our suppliers only accepts exchanges & returns that meet the following requirements:Wrong size(s) shipped due to our error.
Incorrect items(s) shipped due to our error.
Print or material flaws due to production error; picture documentation is required.
The product was damaged (excluding damages during delivery).
The product does not match the fulfillment information (e.g., the printed image is incorrect or placed incorrectly, the product is the wrong size, color, or type, etc.).
SPOD has the sole discretion to grant a refund (including the refund method), credit your account, or replace a printed product. In order to request a refund, credit, or replacement, you must send a photograph and brief explanation of the problem via email within 30 days of delivery.
For clarification, SPOD will grant a refund, credit your account, or replace a printed product solely because it was unsatisfactory for any reason (excluding the matching of the provided fulfillment information), the shipping provider did not complete delivery/ the delivery was late
In such cases, you must place a new order, or the recipient of the individual order must attempt to resolve the delivery dispute with the shipping provider.